IT support helps you fix problems with computers and systems.
there is 4 levels of IT support.
level 1: front-end support so its for helping people with the basic computer and system problems.
level 2: administrative level support so its people helping with a litlle buit more than the basic problems.
level 3: back end support- high end support so mo more experienced.
level 4: corporate managment so really high up help.
faults
hardware
software
networking
malicious faults(used to help fix faults and prevent them)
IT support is neccesary because it helps make sure that everyone knows how to use computers and systems correctly and effectively.
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